Information we collect

Delysia LLC wholeheartedly respects your privacy. The sole owner of all personal information collected at this site is Delysia LLC, and Delysia LLC will never rent or sell your personal information to any third party. The information collected and stored by Delysia LLC includes your name, address, telephone number, and email address. While your credit card information is collected at the time of purchase only the last four digits are stored on the Delysia LLC server. Credit card information is sent directly to the Stripe.com secure server, and this is where it is safely held. Because Delysia LLC collects personal information through a secure server, you can be assured that none of your information will be viewed by anyone outside of Delysia LLC and Stripe.com. Furthermore, all shipping labels are pre-printed at Delysia LLC offices, so none of your personal information is held or stored on any of the shipping companies that are used to deliver Delysia LLC orders. Delysia LLC does not knowingly collect any personal information from children under the age of 13. The information you provide to Delysia LLC will only be used to process your order and to add your name, mailing address, and email address to our mailing list so that you will receive future mails by post or by email. Unless there is a problem with your order you will not be contacted by Delysia LLC. You may update or change the personal information Delysia LLC has collected by sending an email to info@delysia.com. Should there be any changes to Delysia LLC’s privacy policy, all affected users can view the updated privacy policy on the Delysia LLC website. Relevant changes will be posted to this site.

Market research

From time to time, Delysia LLC may conduct questionnaires and surveys. We may contact you via email, postal mail or phone. Survey information is treated like all of the information we collection, and it is used to help us improve the appeal of our products, our shop, and our site.

Cookies and tracking

While you are shopping, Delysia LLC uses cookies to keep track of the items that you have placed in your shopping cart. Cookies are bits of information that allow Delysia LLC’s service to associate you with the specific products that you have added to your shopping cart. If you cookies are turned off, you will not be able to shop online with Delysia LLC as the system will fail to associate you with any items that you have added to your cart. We recommend that you turn your cookies on while shopping at Delysia LLC, as this will allow for a much more enjoyable and worry-free shopping experience.

Security

Delysia LLC takes your privacy and security seriously. For this reason we have established security measures including locked doors and files, electronic security and managerial controls that limit the potential for misuse of information by employees and contractors. Delysia LLC makes good faith efforts to store information in a secure operating environment not available to the public, however Delysia LLC cannot guarantee complete security. Delysia LLC disclaims liability for unintentional security breaches.

Contacting us

If you have any questions about our privacy policy, please feel free to email us at info@delysia.com or contact us by phone at 512.413.4701. We will be happy to answer your questions or listen to your concerns.